Shipping & Delivery

We are committed to delivering your PNS Cycling order efficiently. This page outlines our shipping process and delivery information.

Orders placed on pnscycling.com are processed and prepared for shipment within a standard timeframe. Once your order leaves our facility, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s progress.

We deliver to many countries worldwide. During the checkout process, you can select your country to see available shipping options and any associated delivery estimates.

The final shipping cost and estimated delivery timeframe for your order are calculated at checkout and will depend on your selected destination and shipping method.

TRACKING YOUR ORDER

You can track your order directly through the link provided in your shipping confirmation email. For the most up-to-date location information, please use the tracking link, as carrier systems provide real-time updates.

If your tracking information appears not to have updated for an extended period, this can sometimes occur during carrier handovers or international customs processing. Should you have any concerns, please contact our customer care team for assistance.

DELIVERY & RECEIPT OF YOUR ORDER

Upon delivery, please inspect your package. If the packaging is severely damaged, you may note this with the carrier at the time of delivery. For any issues with the items received, please contact us promptly.

If you are not available to receive the delivery, the carrier will typically follow their standard procedure, which may involve leaving a notice or taking the parcel to a local pickup point for collection.